Bad service from Liquid Capital.

i Called into liquid capital for a quotation on a service plan for my vehicle and was given a quotation, there was no mention of a special nor was it mentioned on the quotation sent to me. nevertheless i communicated to the agent via email and was keen on going on with the quote, there was no mention still on mail that there was a special. upon receiving the call back then the agent advises that there was a special that had expired and the installment would go up. this is not the right was to do business and i would like assistance with this matter from Management. the agent i spoke with made the difference seem like it was no big deal yet it is an added cost to me. also he stated not in so many words that the mention of the special had slipped his mind and he does not normally work on selling these. he just advises whats given to him from the system yet the special which appeared on the system was not relayed to me. i would like assistance as urgent as possible. Agents name is Yanga Dlakavu. if you call into this company speak to someone else.