1 reviews | Active since Sept 2016
Bad service, Car Service Plan claim rejected
Bad service: I write this review with a very heavy heart. Sadly, also going through the bad reviews here on Hollopeter, I realise that most complaints are from my race. So, I can't really help but wonder if this is also a racial prejudice issue?
I re-purchased a Service plan in March 2024 and was told that it will kick in after payment of 4 instalments. Today, 25 September 2024, after paying 4 instalments, I took my car in for a service and then my Service book gets scrutinised, and my claim gets rejected. I was told that the Service that I did in 2023 was late, but this scrutiny never happened when I purchased the Plan. I was just asked if my car service was up to date.
Hayi, 30 years of democracy and a long way still to go..! Isende lendlela!
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
3 Business days have passed, and this query has still not been resolved. The company has a recording that they are choosing to avoid. The first 5 minutes of 1st recording of our conversation is clear on what the call centre sales agent said, but Lesego chooses to ignore it.
Guys it's a lot! Kuniningi! The abuse we are being subjected to, whilst paying our hard-earned cash in premiums. Koze kube nini? Till when?
3 Business days have passed, and this query has still not been resolved. The company has a recording that they are choosing to avoid. The first 5 minutes of 1st recording of our conversation is clear on what the call centre sales agent said, but Lesego chooses to ignore it.
Guys it's a lot! Kuniningi! The abuse we are being subjected to, whilst paying our hard-earned cash in premiums. Koze kube nini? Till when?
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards, LiquidCapital Team
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards, LiquidCapital Team