Bad service

Item: LiquidCapital
Rating: 1
Author: Nosiphelo S

They don't keep the promise . The agreement was to deduct next month in December but NO! They decided to deduct when they want too, I called for a refund I was told I cannot get my full amount they will charge me yet it's not my fault.

Helpful (0)

Replies (2)

LiquidCapital's replyOfficial

26 Nov 2020, 16:15

Hello Nosiphelo

Thank you for reaching out to us.

We apologise that we have debited your account early.

We have escalated your complaint to our team to urgently investigate your concerns.

Our team will contact you tomorrow with feedback.

Thank you
LiquidCapital Team

LiquidCapital's reply26 Nov 2020, 16:15

Official

LiquidCapital's replyOfficial

26 Nov 2020, 16:44

Hello Nosiphelo

Thank you for taking our call.

As discussed we will ensure that the correct debit date is loaded, as well as a full refund.

We apologise again for the inconvenience caused.

Thank you
LiquidCapital Team

LiquidCapital's reply26 Nov 2020, 16:44

Official