VM
Vincent M

1 reviews | Active since Feb 2020

15 Jul 2020, 10:09

Bad service

My name is Vincent Mazomba I have been with liquid capital ever since I bought my Hyundai I 20 . My car was due for the last service in April 2020 and due to the lockdown I could not send it. Service for cars was allowed starting on the 01 July 2020 and I booked for the 15 of July 2020. When I arrived confidently in Hyundai in east London I was told that liquid capital terminated my service plan in march and I was not notified or warned about it on time. The service in liquid capital is bad , they only sent an SMS when I called them to find out why my car was not going to be serviced. I had never had such bad service in my life , now my car won't be serviced and worst it needed to be serviced and I'm told I have to pay for the service and I never planned to pay for the service because I knew liquid capital will fund for it . I am really disappointed in liquid capital this is not a good service, I worked in a service company and I know what I expected from a company service. This was a waste of my time and money to bring my car for service and not being helped .

0
Replies (1)
VM
Vincent M's update17 Jul 2020, 10:23
Reviewer Update
Just to show that liquid capital does not care of my experience no effort was made to contact me and explain their bad service. This is to show that the company does not care about SERVICE. The company deserves a rating below 0