Bad Service!!!!!!!!!!!!!!
I'm so dissapointed by the service I recived from Liquid Capital after I took up their policy as recommended by the Hyundai dealer four months ago.I was told that I will not be convered until they have debitted 4 consective payments.I understood paid for my own service now 4 months is over and the cars Cam belt snapped I'm told its not covered yet its stipulated in the policy documents that it is covered. Belt replacement LiquidCapital will pay for the replacement of a cam belt or accessory belt only if it is recommended by the OEM at a specified service interval. Tensioners and pulleys will only be replaced if specified by the OEM service summary.
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Replies (2)
LiquidCapital's replyOfficial
19 Sept 2024, 09:34Hello Gloria P,
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's reply19 Sept 2024, 09:34
Official
Hello Gloria P,
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's replyOfficial
19 Sept 2024, 09:35Hello Gloria
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's reply19 Sept 2024, 09:35
Official
Hello Gloria
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team