BAD SERVICE

I would like to express my disappointment on the finance department for taking their time to allocate funds on my account.

Firstly, I was never advised that the January bill was in arrears only to be told in July when I requested to change my banking details.

I have contacted two friendly and helpful ladies by the names of Makgone and Nthabiseng who had assured me that once the payments have been allocated (which were done by 2 August and 28 August 2018 respectively) I will service the 105KM of which the mileage is now going up and sitting at 106KM

I just contacted the Help Desk again this morning and to my surprise the monies are still not allocated.

To the manager that is tasked to see to the allocations, please ensure that I get a satisfactory respond as I will cancel the new contract I just took with you.

Regards, Nono