Bad service

<p>I had terrible first experience with liquid capital. They phoned me in August or September to offer me this wonderful service plan. The guy still advised me that 3 debit orders needs to go off in order for the policy to start, Today i took my car to Kia North Cliff and i liquid Capital when i got to work. Just to be advised that the 4th debit order needs to be collected before the policy is active. I advise the lady that the guy that called me said 3 debit orders. on top of that i ask her to do a immediate debit order so that the car can get serviced. she insisted that she can’t and the car won’t get serviced today. I need to wait for Monday the 30th so the debit order can go off and i can book for another service, firstly I didn’t ask for my debit date to be the 30th. I said the 23rd and the guy put it as the 30th. What an inconvenience is this, the car is at the dealer ship waiting to be service and waiting for a 4th debit order like I haven’t been paying. I’m ever so sorry taking up the policy with you guys. I’m sure I would have gotten better service elsewhere. </p>