1 reviews | Active since Sept 2016

20 Sept 2016, 12:51

Bad Service

<p>I take a Service Plan with Capital Liquid , and the money was deducted from my account but did not received my documents. I go and stop payments after I try and phone and noby body come back to me.</p> <p>On the 24/ 06/2016 I received a sms my policy is in arrears , phone the customer careline and make arrangements and compliant about why I stop payments. I not paying for something I don`t have to proof . I still have the email conversation with Zanele Mondi. She email me and said she send forward the Payment arrangements to Finance Department. Capital Liquid take a payment 25 July and ask them they must take a double payment and end of August another double payment that I can up todate with my Policy.</p> <p>I do apoligese for the inconvenience because the Company I work for was going threw a bad time. Friday I found that the money is stil in the Bank and phone , . The Lady confirm my Policy is been cancel without any sms or email. I only get a messafe from Hollard end of June .</p>

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