Bad service

<p>Early this year i extend my service plan but i was misinformed by the consultant who called me about when the policy will start running she said to me after 1 st payment goes off. </p> <p>To my suprise i took in a car 2 months later for service only to learn that the policy does not exist.</p> <p>i called liquid capital i was told the policy details are wrong the have details of another car which was written off in 2014 i spoke to karyn wright whom i correct car details where sent to her again but she would never respond my emails to acknowledge receipt thereof, i had to call her a number of times to get confirmation.</p> <p> </p> <p>on our last telephonic conversation she informed me on the 1st of august my policy will be active and she re assured me all is well i can take in the car for service again, to my suprise again on the 2nd august when i took in the car for service i was told there is still no policy, i called her again all she could say was i must go get my bank statement and send it to her cause policy is not yet active its on pending status.</p> <p>After she had said policy is active now all off a sudden when they have to pay for service the policy is pending and i requested policy documents to date i have not received them. </p>