Bad Service

I made a phone call on the 1/03/2023 wanting assistance in changing my debit order date however the service that I got from one of employees by the name of Sinqobile was so unpleasant,demeaning,rude and no value to a customer. I work for a reputable Banking company pay date is the 20th so when I asked for the debit to run on that date she bluntly told me we don't have that particular date even when I tried to explain to her that for me it is the convenient date for all my debits to go off should I then rather move to another company that will cater for me, she abruptly told me if that's what you want we can do that right now, she made me feel not valued ,you guys do not need my money. She did not bother to explain nor convince me to stay with you guys. After hearing what she said I could not continue with the call I just kept quiet. I've never felt unwanted by a service provider this way after speaking to Sinqobile.