TP
Tracey P
1 reviews | Active since Mar 2020
03 Oct 2024, 09:50
Bad Communication
This company doesn't care about their customers. They don't even bother to remind you that the service plan is expiring. I wasn't aware that the last time they debited was in August.. now I have to pay for the service of my car because they just don't care. They only care when they want sales!!
Helpful (0)
Replies (2)0
Replies (2)
LiquidCapital's replyOfficial
03 Oct 2024, 09:53Hello Tracey P,
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's reply03 Oct 2024, 09:53
Official
Hello Tracey P,
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's replyOfficial
25 Oct 2024, 08:20Hello Tracey P,
Thank you for bringing your concerns to our attention and allowing us the opportunity to assist you. We hope the information we provided has effectively resolved your complaint.
If you need any further assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you better in the future!
Warm regards,
LiquidCapital Team
LiquidCapital's reply25 Oct 2024, 08:20
Official
Hello Tracey P,
Thank you for bringing your concerns to our attention and allowing us the opportunity to assist you. We hope the information we provided has effectively resolved your complaint.
If you need any further assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you better in the future!
Warm regards,
LiquidCapital Team