Authorization Not up to Par

Authorization for service took extremely long and now I am without a vehicle. I could've had my car by now if their systems were properly in place, instead I had to contact customer service 4 times and everytime I was assured that the service was authorized, but the service consultant at Barons never received any confirmation. Confirmation reached Barons 4 hours and 30 minutes later. Thank you liquid capital as I had to spend unnecessary money on a ride home. Customer service is good though, but Authorization department... not so much.