M
Mark
1 reviews | Active since Sept 2022
10 Apr 2024, 18:14
Authorisation Difficulty
My vehicle was booked for a service on 8/4/24. Vehicle service was taken to dealership 10/4/24. Due to 1x installment that wasn't paid, I rectified the payment immediately. Dealership sent qoute to said department. 16.30pm authorisation was only sent through. I wasted a whole day being without transport because of this. According to the dealership,this is a continuous obstacle which they have to deal with when dealing with Liquid Capital. No happy with how this was handled .
Helpful (0)
Replies (1)0
Replies (1)
LiquidCapital's replyOfficial
11 Apr 2024, 08:00Hello Mark
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.
Expect a call from us shortly to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.
Expect a call from us shortly to assist you further.
Warm regards,
LiquidCapital Team
Best regards,
LiquidCapital's reply11 Apr 2024, 08:00
Official
Hello Mark
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.
Expect a call from us shortly to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.
Expect a call from us shortly to assist you further.
Warm regards,
LiquidCapital Team
Best regards,