Appalling Service from your Customer Service Team & Incorrect Package Sold

On the 02 April 2025, a Sales Agent calls to sell me a service plan. I take up the products and receive documents. The first debit order went through on the 25 April 2025. Upon careful review of the documents, i noted that my Kilometers are incorrect. I called in to correct my kilometer, the first lady assisting me informs me that i have been shorthanded with the deal as i will only benefit for two services as oppose to three. I asked her to make changes to the package and she transferred me to someone who was meant to assist me. I was advised to cancel, to which i objected as i would need to start from scratch and wait for another four months for the policy to be active. She then transferred me to her friend who introduced herself as a team leader...That person was arrogant and condescending. Not willing to escalate the matter for me to be assisted. I was reminded as to why i stopped dealing with Liquid Capital...