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Nolwazi N
1 reviews | Active since Apr 2021
08 May 2024, 09:53
Angry
I bought my car in September 2023 and took it for service at 15000km last week Thursday 2 May 2024. It wasn't serviced as I was told a story of a car being registered in February last year. They don't want to service my car reason being the policy has lapsed. But lapsed for who because I came at the right time for service. I'm being taken for a ride and am so angry because they take me for a fool right now. On the 7th May I received a call from Liquid Capital saying that the policy is active and have no problems anymore, this morning there's a problem again. Come on, is this a way to treat a human being.
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LiquidCapital's replyOfficial
08 May 2024, 10:04Hello Nolwazi We value your feedback and apologise for the issues you faced. Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. Expect a call from us to assist you further. Warm regards, LiquidCapital Team
LiquidCapital's reply08 May 2024, 10:04
Official
Hello Nolwazi We value your feedback and apologise for the issues you faced. Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. Expect a call from us to assist you further. Warm regards, LiquidCapital Team
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Nolwazi N's updateReviewer Update
08 May 2024, 10:30Thank you for the prompt resolution from Thato. I appreciate it.
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Nolwazi N's update08 May 2024, 10:30
Reviewer Update
Thank you for the prompt resolution from Thato. I appreciate it.