JM
Jerry M

1 reviews | Active since Jun 2012

02 Jan 2024, 11:11

After qualifying for my 1st service with Liquid Capital / Motor Happy Service Plan, I took my car for service and was told that my service plan has been declined by Motor Happy / Liquid Capital

After qualifying for my 1st service with Liquid Capital / Motor Happy Service Plan, I took my car for service and was told that my service plan has been declined by Motor Happy / Liquid Capital. Preparing myself for a big fight, I phoned them, I spoke to Karabo Makgoo, she was extremely professional and super helpful. She explained the reason and told me that she will revert back to me. Before I could finish my coffee, she sent me an email that the matter has been resolved and my claim was approved. Well done for an amazing speedy service🙏🏾

0
Replies (1)
LiquidCapital
LiquidCapital's reply02 Jan 2024, 11:14
Official
Hello Jerry

We want to take a moment to express our heartfelt thanks for your kind words about the service you received from us
 
Knowing that you had a fantastic experience truly warms our hearts! 
 
Your compliment will be celebrated and shared with our entire team, reminding us all of the great work we're doing. 
 
If there's ever anything else you need or if you'd like to share more feedback in the future, please know that we're here and eager to assist. 
 
Wishing you a wonderful day ahead! 
 
 
Warm regards, 
The Liquid Capital Team