HE
Hermann E
1 reviews | Active since Mar 2018
30 Jan 2023, 08:37
A bit of a problem when your service interval gets delayed thru factors outside your control and not your fault
Had small hickup where my vehicle was accidentaly damaged and repairs delayed due to no spares available. Then when I finaly got it back, and took for service, the Kia service centre said i took more than a year since last service so Liquid Capital will not pay under my service plan. After 2 days of arguing, and getting proof that the repairs delayed my car service, the finally agreed to pay for service 60km as per service plan
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Replies (1)LiquidCapital's replyOfficial
30 Jan 2023, 09:22Hello Hermann
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you shortly.
Regards
LiquidCapital Team
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you shortly.
Regards
LiquidCapital Team
LiquidCapital's reply30 Jan 2023, 09:22
Official
Hello Hermann
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you shortly.
Regards
LiquidCapital Team
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you shortly.
Regards
LiquidCapital Team
