1 reviews | Active since Sept 2019
A ******* and misleading information
I took a service plan with Liquid Capital in 2022 and i received 2 documents, one tittled welcome letter and the other "service plan" booklet. I went through both of them thoroughly and i was happy with everything. Page 20 of this "service plan" booklet says i am eligible to change my rear brakes after 45000 km from the plan start date and this was one of the main things to me. Now when time comes for service i am told that rear brakes aren't covered and the booklet that i received is just a generic document. Why name it a "service plan" booklet then? You are deliberately misleading people.. And i have all the three invoices from the past three services i did at hyundai and the total sum is less than 6k yet i am going to pay close to 12k in total for this plan
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you.
Regards
LiquidCapital Team
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you.
Regards
LiquidCapital Team
