NQ
Nombulelo Q

1 reviews | Active since May 2025

30 May 2025, 17:51

60km service

I would like to commend the stella service I received from Liquid Capital consultants (Siphosihle and Boitumelo) who assisted me with my car service plan. After receiving a call from the dealership incorrectly stating that I did not have an active plan, I was quite stressed and concerned. However, when I contacted the Liquid Capital directly, they promptly confirmed that my plan was indeed still active. What impressed me most was how the consultants immediately took action, they contacted the dealership on my behalf while I was still on the call, resolving the issue quickly and efficiently. Throughout the process, they were professional, empathetic, and genuinely caring, demonstrating a strong understanding of my situation and putting themselves in my shoes. I truly appreciate their dedication and exceptional customer service. Happy customer (Nombulelo)

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Replies (1)
LiquidCapital
LiquidCapital's reply30 May 2025, 20:51
Official
Hello Nombulelo,
We want to take a moment to express our heartfelt thanks for your compliment about our service. 
Knowing that you had a fantastic experience truly warms our hearts! 
Your compliment will be celebrated and shared with our entire team, reminding us of all the great work we're doing. 
If there's ever anything else you need or if you'd like to share more feedback in the future, please know that we're here and eager to assist. 
Wishing you a wonderful day ahead! 
Warm regards, 
The Liquid Capital Team