CY
Christiaan Y

1 reviews | Active since Feb 2022

28 Feb 2022, 15:31

Worst service ever.

This is probably the worst company I have ever had to deal with and its so unfortunate that I can only work through them as I stay in an estate. I have been with them for 3 months and I cannot even achieve a stable 100/100 line which I am paying for. The utter amount of BS coming from these peoples techs is insane as I ask of them to provide me with a stable line with great support but that never happens. I only have one of the Techs Numbers which I contact regularly and most of the times ignores me, and when he replies I don't hear from him again in 2/3 hours. I log tickets thinking I would be assisted but I never even get a response besides their automatic Response.

Worst Service ever. My line drops now and then and then when I do have connection I get 1/2 of that or even less. Also when my line is working decently It only lasts for 2/3 days then another issue comes up.

I have had it with this bs.

0
Replies (1)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply07 Mar 2022, 13:11
Official
Good morning Christiaan, we apologise for any inconvenience caused during this encounter. Please can you email us your physical address and the account holders details to *** so that we can investigate what the issue could be and get this issue rectified immediately. I have also escalated the issue to the executive team so that they can address this issue going forward. 

Kind Regards, 
The Linteg Team