WORST FIBER EVER

I am based in Flurhof, we hardly have the service, it is always down, and I am not even exaggerating. I am working from home, and I must always buy data, but I am paying for fiber. Every second day there is an issue. I called today and spoke to Clint who then told me that the land is owned by other people and they waiting for approval blah blah, that’s none of my business because I pay on time and expect the service to be rendered, also spoke to his “supervisor” Wyne Dagel and he told me there is nothing we can do I must just wait coz they also waiting for the land owner to approve so they can go fix whatever. So, this happened yesterday as well it was fixed around 1pm, then at 6 it went down again and is still down. So, is this what we paying for? There are always issues and all they do is send an SMS that there is an outage with no turn around time. If iyanihlula just tell us so we move, coz this is nonsense.