BF
Brenda F

1 reviews | Active since Oct 2022

25 Oct 2022, 16:18

Worse Service Provider in SA

We have had no internet service from Saturday. Logged the call with support, as per their protocol and have sent 6 emails through since Saturday, with their respobse of "a technician will contact you shortly"... ******** mahn, nobody has contacted me...in fact, I have called several times today, Tuesday and they still cannot give me an ETR.

We work from home and this is affecting our business!!!

Worse service provider. Every month we have issues with our internet service...if it's not the intermittent service, then it's no service.

Don't fall for their marketing and sales pitches...they lie.

0
Replies (8)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply26 Oct 2022, 07:58
Official
Good day 

We apologise for the inconvenience caused. Please provide us with your ticket number 
BF
Brenda F's update26 Oct 2022, 11:04
Reviewer Update
46461 and 46132
BF
Brenda F's update26 Oct 2022, 11:05
Reviewer Update
Still no internet service. Still no response on email, sms or even a ****** phonecall on the ETR
BF
Brenda F's update26 Oct 2022, 11:08
Reviewer Update
46767 ... another ticket opened
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply27 Oct 2022, 11:32
Official
Good Day Brenda. 
We currently have a technician looking into your issue. 
BF
Brenda F's update27 Oct 2022, 11:40
Reviewer Update
Linteg,

Today is the 5th day we are without service!!!

What is the technician's name and contac number because he has not contacted us as yet

I am expecting a refund for the time that I have been without service!!!
BF
Brenda F's update27 Oct 2022, 19:51
Reviewer Update
Thursday, 27 October 2022, 19h48

Still no internet service.

Still no call / message / sms / smoke signals from the "technician" that is "looking" into our issue.

No call / sms / message / smoke signal from Linteg advising on restoration of the services.

Nothing .... Nada

This is the "service" that we apparently PAY for!!!

BF
Brenda F's update28 Oct 2022, 18:06
Reviewer Update
Day 6 - no internet service

Friday, 28 October 2022, 18h05

Still no internet service

Still no sms / email / ETR on restoration of service

Linteg greedily accepts our payments every month and they couldn't give a flying **** about their clients needs !!!