VY
Vivian Y

1 reviews | Active since Dec 2022

13 Dec 2022, 17:02

Very poor service

I recently installed the fibre into my house and I received fast service to install the device. But thereafter all the problems came where the internet connection will constantly drop every second day causing me to not have internet for almost 90% of the month. I have constantly logged in support tickets as well as made several calls to Linteg fibre but with no help. The connection will drop and no help will be serviced and no SMS notifications will be sent through by the company to notify the customers about the fault. I have tried so much to speak to the manager but to no avail. PLEASE DO NOT USE THIS FIBRE COMPANY, they are not reliable, nor are their internet service provider companies that are working with them. They are forcing me to pay for thew internet fibre connection even after not having internet connection for 90% of the month. There has not been a good way to resolve this issue so please, for those that are considering using Linteg Fibre, do not fall for their trap.

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Replies (1)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply14 Dec 2022, 08:31
Official
Good day Vivian

Please provide us with your ticket number