CB
Charlie B

1 reviews | Active since Feb 2022

07 Nov 2022, 13:55

Very Pleased with Miranda

Thanks So much to Miranda from linteg that was so sweet when i was so upset and angry. YOU A sweet heart thank you so much for helping me i just hope the Accounts department will solve my problem soon.

0
Replies (3)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply07 Nov 2022, 15:59
Official
Good Day 

Thanks so much for sharing your experience with us 😊 

CB
Charlie B's update07 Nov 2022, 21:24
Reviewer Update
Hi

Yes I logged 3 calls mayb more and kept trying calls with Linteg and they actually only responded a week ago which i feel is very unprofessional.


And 25% i feel it's very Unfair as i didnt even use ur service at 100% capacity.

With i had to buy over R900 worth of Airtime but i have Fibre make it make sense.


I had my Rain Network Canceled to have Linteg Installed because its ao amazing but now im just Getting problem after problem.

As a Customer I feel I am Right and i wouldnt want any bad Vibes With Linteg/ newco as i Run a Business aswell.

Below ill attach all my Attempts to reach out to you via email and Whatsapp


Ticket #42071 3rd October 2022

Re: [Ticket #45412] Re: [Ticket #42071] Network issues

Re: [Ticket #46961] Re: [Ticket #45412] Re: [Ticket #42071] Network issues

[Ticket #47385] Opened

I have Tried to get help.

Also Called this pass weekend where i spoke to Miranda and she emailed Newco but still no response and Now once again No Wifi.

Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply10 Nov 2022, 09:12
Official
Good day Charlie. 

Accounts escalated to management and the issue has since been resolved. We apologise for the inconvenience caused.