VERY *********** service provider

This is company hired the most *********** staff in the fibre industry. This staff is very quick to answer call Center lines but ZERO resolution problem skills l don’t know why on earth complexes and estate management still provide them with business. One of their Technicians, Katlego,came to my place for an installation only for it to not be complete because who knows what. He then told me someone else, another technician will come and fix it later that same day or latest the next day. I had to call them to remind them to send someone since I’ll be working from home soon. I called 3 times to remind them in one day till end of business only for it to be postponed to the next day. Which is today. Today, I am the one calling them AGAIN, to enquire about the details of when the technician will come. The Technicians name is BLESS and 6 4 hrs later, no one can explain why BLESS has not made it to my place to sort this mess out. Absolute incompetence! This is the worst device you can ever sign yourself up for. No one in that company’s customer Center cares about the customer. It’s been 6 hrs and I’m STILL waiting for BLESS to come fix this issue. Highly do not recommend. If you call and you are answered by a a service agent called SIMON or PROVIDENCE, don’t even waste your breath. Very ***********! Slow! and just don’t care.