Unresolved Fiber Outage and Poor Customer Service

I am writing to express my extreme dissatisfaction with Linteg's service and customer support. Despite numerous calls and emails, my fiber outage, which has persisted for over 7 days, remains unresolved.

The interactions I've had with the staff have been consistently unpleasant, and I've been met with a lack of urgency and concern. It's unacceptable that, despite my repeated complaints, I'm still being told to wait until Tuesday for the issue to be addressed.

The prolonged outage has resulted in significant additional expenses for me, as I've had to seek alternative connectivity solutions. It's alarming that Linteg seems indifferent to the impact their service failure has had on me.

I strongly advise others to explore alternative internet service providers before considering Linteg. Their subpar customer service and inability to resolve issues in a timely manner make them an unreliable choice.