BN
Bud N

1 reviews | Active since Jan 2020

17 Mar 2023, 21:55

Unreliable Fibre

I app**** for Fibre installation and advised there's nothing installed at my place just for the installers to arrive at 17:30 and say they can't do any installations because the infrastructure is not there...after I advised there's nothing. Then they never called back as promised. And now still no call after I called in and was promised a call to arrange installation. Worst service ever.

0
Replies (4)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply20 Mar 2023, 09:00
Official
Good day. The matter has been escalated to management. 
We will be posting an update. 

We apologise for the inconvenience caused. 
BN
Bud N's update20 Mar 2023, 09:30
Reviewer Update
Is there a turnaround time because this is not the first time this is being "escalated to management".
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply20 Mar 2023, 14:02
Official
Your installation has been scheduled for 22/03/2023.
Please confirm if you have a received a call setting up that date

BN
Bud N's update20 Mar 2023, 15:46
Reviewer Update
No call yet, great awesome service as usual, and I doubt it will come before Wednesday. As per 3 of my previous calls, you should know I need the driver's details or else you won't be able to get through security.