MM
Michè Maqelepo

1 reviews | Active since Apr 2026

15 Apr 2026, 11:30

THE MOST HORRID CUSTOMER SERVICE I'VE EVER COME ACROSS

I am not surprised by the volume of unhappy and dissatisfied clients here .I've looked at other reviews and even though the company can see that their customer service is utterly terrible and clearly affecting their client base they are doing nothing to salvage the situation.My home fibre has been off for almost a week .AN ENTIRE WEEK! I've tried calling their customer support multiple times and 9/10 they I recieve no help whatsoever .I requested a call back and still haven't heard anything from them. This level of customer service is the worst I've ever seen from any organization ,I truly regret signing up with them in the first place. At this point this honestly just feels like a **** because the problems with this service provider is constant and ongoing - I am honestly revolted by this company and I don't even see the point of them still being in business when they clearly don't know the first basic step : GOOD CUSTOMER SERVICE GOES A LONG WAY .I don't recommend anyone to sign up with these people ,it'll be a complete waste of your time,money and airtime.

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