Terrible support and service.

Item: Linteg Fibre (Pty) Ltd
Rating: 1
Author: Swissknife M

Their service and support sucks! My line has been down for 4days!! and I'm the one who needs to chase for an update and I dont get any progressive update or sometimes none, no management on duty to speak too, 4days down yet month end I need to pay full price for this kind of service!!

Helpful (0)

Replies (3)

Linteg Fibre (Pty) Ltd's replyOfficial

11 Mar 2024, 12:43

Good day Innocent

Thank you for reaching out. Please note that the maintenance team is in your area today and their technician will be in contact with you before arriving at your residence.

Linteg Fibre (Pty) Ltd's reply11 Mar 2024, 12:43

Official

Good day Innocent

Thank you for reaching out. Please note that the maintenance team is in your area today and their technician will be in contact with you before arriving at your residence.

Swissknife M's updateReviewer Update

11 Mar 2024, 16:38

See, its now 16:36 and still no one arrived and my residence or contact me and yes my line is still down!!!!!

Swissknife M's update11 Mar 2024, 16:38

Reviewer Update

See, its now 16:36 and still no one arrived and my residence or contact me and yes my line is still down!!!!!

Linteg Fibre (Pty) Ltd's replyOfficial

11 Mar 2024, 16:42

Good day Innocent. We apologise for this and thank you for bringing this to our attention.
The matter has been escalated and we will keep you informed and updated on the progress.

Linteg Fibre (Pty) Ltd's reply11 Mar 2024, 16:42

Official

Good day Innocent. We apologise for this and thank you for bringing this to our attention.
The matter has been escalated and we will keep you informed and updated on the progress.