PH
Prashant H
1 reviews | Active since May 2017
26 Jul 2021, 11:07
Terrible service
Linteg started trenching in our area and we getting told to signup but no fibe has been installed and no feedback given .No timeline was provided to us and when login support tickets the request gets closed .Its been more then 2 months and we getting nowhere .We have holes on every block for 2 months and its looking terrible .
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Replies (8)PH
Prashant H's updateReviewer Update
26 Jul 2021, 11:34More to add , they dug in our area , damaged our telkom lines and telkom wont replace it because it costs too much , now we dont have ADSL and a voice line .
PH
Prashant H's update26 Jul 2021, 11:34
Reviewer Update
More to add , they dug in our area , damaged our telkom lines and telkom wont replace it because it costs too much , now we dont have ADSL and a voice line .
Linteg Fibre (Pty) Ltd's replyOfficial
26 Jul 2021, 12:14Good day Prashant, we apologise for any inconvenience caused. Kindly email us your physical address, number & issue to *** to rectify your issue and provide you with the relevant feedback you are looking for.
Kind Regards,
The Linteg Team
Kind Regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's reply26 Jul 2021, 12:14
Official
Good day Prashant, we apologise for any inconvenience caused. Kindly email us your physical address, number & issue to *** to rectify your issue and provide you with the relevant feedback you are looking for.
Kind Regards,
The Linteg Team
Kind Regards,
The Linteg Team
PH
Prashant H's updateReviewer Update
26 Jul 2021, 12:19i have logged tickets on the support ticket and get ZERO proper assistance ,you didnt mention the email address ?I do not get how this will help , i didnt get assistance when i emailed and now you telling me to do that again ???
PH
Prashant H's update26 Jul 2021, 12:19
Reviewer Update
i have logged tickets on the support ticket and get ZERO proper assistance ,you didnt mention the email address ?I do not get how this will help , i didnt get assistance when i emailed and now you telling me to do that again ???
Linteg Fibre (Pty) Ltd's replyOfficial
26 Jul 2021, 12:53Apologies it blurred out the email address I sent, please note that I have checked with the support team and they have responded to your ticket and it's still open on the portal. We need your physical address so that we can give you accurate feedback you can email that to support. Also we arent the contracting company building in your area so any issues that you have please stipulate them in the email as well so that we can escalate it to the contractor management.
Kind Regrads,
The Linteg Team
Kind Regrads,
The Linteg Team
Linteg Fibre (Pty) Ltd's reply26 Jul 2021, 12:53
Official
Apologies it blurred out the email address I sent, please note that I have checked with the support team and they have responded to your ticket and it's still open on the portal. We need your physical address so that we can give you accurate feedback you can email that to support. Also we arent the contracting company building in your area so any issues that you have please stipulate them in the email as well so that we can escalate it to the contractor management.
Kind Regrads,
The Linteg Team
Kind Regrads,
The Linteg Team
PH
here was the update "prashant hari posted 07/06/2021 03:12:17 PM
Prashant H's updateReviewer Update
26 Jul 2021, 13:26which ticket ? here is my ticket
Query - Mayfair #526683here was the update "prashant hari posted 07/06/2021 03:12:17 PM
Please can i have an update on this ?
On Mon, Jun 28, 2021 at 3:04 PM Support wrote:
>
>
On Mon, Jun 28, 2021 at 3:04 PM Support wrote:
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>
Closed by Chane Van Rooyen with status of Closed 07/07/2021 03:17:21 PM
prashant hari posted 07/26/2021 10:50:28 AM
Chane Van Rooyen Please stop closing my ticket , and can i have an update ???"
Ticket closed "Closed by Chane Van Rooyen with status of Closed 07/07/2021 03:17:21 PM' without any response and i current have no response from support , where is the proof ?My area is Mayfair Johannesburg
Ticket closed "Closed by Chane Van Rooyen with status of Closed 07/07/2021 03:17:21 PM' without any response and i current have no response from support , where is the proof ?My area is Mayfair Johannesburg
PH
Prashant H's update26 Jul 2021, 13:26
Reviewer Update
which ticket ? here is my ticket
Query - Mayfair #526683here was the update "prashant hari posted 07/06/2021 03:12:17 PM
Please can i have an update on this ?
On Mon, Jun 28, 2021 at 3:04 PM Support wrote:
>
>
On Mon, Jun 28, 2021 at 3:04 PM Support wrote:
>
>
Closed by Chane Van Rooyen with status of Closed 07/07/2021 03:17:21 PM
prashant hari posted 07/26/2021 10:50:28 AM
Chane Van Rooyen Please stop closing my ticket , and can i have an update ???"
Ticket closed "Closed by Chane Van Rooyen with status of Closed 07/07/2021 03:17:21 PM' without any response and i current have no response from support , where is the proof ?My area is Mayfair Johannesburg
Ticket closed "Closed by Chane Van Rooyen with status of Closed 07/07/2021 03:17:21 PM' without any response and i current have no response from support , where is the proof ?My area is Mayfair Johannesburg
Linteg Fibre (Pty) Ltd's replyOfficial
26 Jul 2021, 13:49Please note that this is still not giving us your exact physical address to give you feedback that will be of use to you.
Kind regards,
The Linteg Team
Kind regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's reply26 Jul 2021, 13:49
Official
Please note that this is still not giving us your exact physical address to give you feedback that will be of use to you.
Kind regards,
The Linteg Team
Kind regards,
The Linteg Team
PH
Prashant H's updateReviewer Update
26 Jul 2021, 14:08I will NOT be giving my personal location on a public form ,this should be asked on email
PH
Prashant H's update26 Jul 2021, 14:08
Reviewer Update
I will NOT be giving my personal location on a public form ,this should be asked on email
Linteg Fibre (Pty) Ltd's replyOfficial
10 Aug 2021, 16:42Yes, I gave the email and it blurred it out you can email brittany@ linteg.co.za
Linteg Fibre (Pty) Ltd's reply10 Aug 2021, 16:42
Official
Yes, I gave the email and it blurred it out you can email brittany@ linteg.co.za