Shoddy Internet Service

I have grown tired of spending money on mobile data for the daily internet outages and airtime for contacting Linteg's support line. Their whatsapp support does not work and nobody responds to the email except for an automoted ticket assignment, so I am forced to call their support line almost daily. WFH and Teams meetings are impossible due to the internet dropping every 30 minutes. Then come the regular long outages for a few hours. The support technicians will mostly tell you to power off the router for 5 - 10 minutes, but that is no solution to the issue. Yesterday there has been no internet service at all for the entire day. The support line did not even give me a ticket, I was just told its the load shedding and their batteries not charging and there is nothing they can do about it. Today the internet drops constantly and as I am writing this now the internet has been down for the past hour and probably will be for the remainder of the night - no support available today. Linteg are the only fibre provider in our area so we are pretty much forced to use their service. It's terrible that we have to pay so much for this kind of internet service and still have to pay extra for mobile data when the internet service is down.

I am now looking for a more reliable internet service provider.

Ticket #57300 was my last opened ticket.