NM
Nonhlanhla M

1 reviews | Active since Oct 2021

19 Apr 2023, 19:22

Revolting service from Linteg

Since 17 April 2023 at Cosmo City we have no WiFi connection. Ant get through the call centre as the line just cuts in the middle of music. Sent an message on *** no one answered the messages there. Sent an email to cancel services cause to be honest I’m a month one gets 3 weeks of service, so 1 week is a gift to them. Daneile advises me of cancellation notice. So funny how this is mentioned when one wants to cancel but no one helps to restore the WiFi nor send a courtesy message or email to their customers of the technical issues they have. Revolting service, wish I could give no star at all, mxm

0
Replies (1)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply20 Apr 2023, 10:27
Official
Good day Nonhlanhla 

We are aware of the outage in your street, it is due to a fibre break caused by the municipality. We will continue to share updates on the progress via sms

We apologize for the inconvenience caused.