Refusal of my money back.

Guys please never ever subscribe to this **** linteg fibre company, I suggest you go to vuma or other service providers.its been 4years now using this fibre, Linteg but everytime I pay extra fees that I know nothing about. Their customer service is so bad, spoke to Melinda very rasist and arrogant, now they don't want to refund my money if they not opening my line. I'm so disappointed and wasted my money please stay away from this nonsense company