GW
Gary W
1 reviews | Active since Nov 2020
06 Dec 2022, 12:20
Probably the worst Fibre company in South Africa
We recently had a lightning strike at our complex which they eventually fixed after a week-long outage. Now, the signal drops whenever there is load shedding i.e. three times a day (previously this was covered by a UPS) Been trying to contact them all week but, a) they don't answer their phone b) they don't respond to emails c) they leave you hanging on Whats app without a reply.
Seriously, I have had better service from government departments.
Helpful (0)
Replies (4)0
Replies (4)Linteg Fibre (Pty) Ltd's replyOfficial
06 Dec 2022, 16:25Good day Gary. Please provide us with your ticket number.
Linteg Fibre (Pty) Ltd's reply06 Dec 2022, 16:25
Official
Good day Gary. Please provide us with your ticket number.
GW
Gary W's updateReviewer Update
07 Dec 2022, 07:18[Ticket #54097]
GW
Gary W's update07 Dec 2022, 07:18
Reviewer Update
[Ticket #54097]
Linteg Fibre (Pty) Ltd's replyOfficial
07 Dec 2022, 08:21Good day Gary. We replaced the WiFi equipment that was damaged by the lighting , the UPS was also damaged and we are awaiting stock from the supplier to replace this. As you can imagine with Eskom and Load-shedding there is a Shortage of UPS and Inverters stock.
We have ordered the UPS and will install A.S.A.P.
We have ordered the UPS and will install A.S.A.P.
Linteg Fibre (Pty) Ltd's reply07 Dec 2022, 08:21
Official
Good day Gary. We replaced the WiFi equipment that was damaged by the lighting , the UPS was also damaged and we are awaiting stock from the supplier to replace this. As you can imagine with Eskom and Load-shedding there is a Shortage of UPS and Inverters stock.
We have ordered the UPS and will install A.S.A.P.
We have ordered the UPS and will install A.S.A.P.
GW
Gary W's updateReviewer Update
07 Dec 2022, 13:49Thank you for your reply. I just wish you could have rep**** to my initial enquiry. That would have saved us both a lot of trouble.
GW
Gary W's update07 Dec 2022, 13:49
Reviewer Update
Thank you for your reply. I just wish you could have rep**** to my initial enquiry. That would have saved us both a lot of trouble.
