Poor service & lack of customer care from Linteg Fibre

I recently experienced a TWO DAY service interruption! I live in a complex in Eerste River and "routine" maintenance took place on 26/02/26 at 22:00. It was supposed to end at 01:00 on 27/02/26. My service has been down since, and it is now 28/02/26 and I still have no service.

I called numerous times to *** as well as sent several email logs to *** and these have not yielded any positive results. And, since they have the monopoly in the area (i.e. I could not use another service provider to the complex) it seems they "dictate" the level of service they can provide.

I also have an issue with WHEN the service is connected, the internet buffers as if I am using dial-up connection (as in the old days). I thought fibre connection is supposed to be way faster than dial-up. However, it seems I'm back in the stone ages with internet connection.

The service is shocking and feedback lacking. I would definitely change service providers if I could, as I have lost ALL confidence in Linteg Fibre as being a reliable ISP!