MM
Milo M

1 reviews | Active since Sept 2022

16 Sept 2022, 11:02

POOR POOR SERVICE

Poor poor service and unreliable people. I booked for an installation with their tech guy on 10/09/2022 and the tech guy came and he didn't manage to get the WIFI working. I had to reschedule for Monday 12/09/2022 and the tech guy didn't show up and didn't pick up calls.

called their branch and they told me a tech guy would get in touch with me shortly, that didn't happen and I had to go back to the very same tech guy who could not install the WIFI right and rescheduled for Thursday the 15/09/2022, he spent hours trying to figure out the issue and he still couldn't fix it.

What's annoying is that he had the decency to tell me that he did everything right on his side, I should call an engineer at Linteg so that they can help me. I called the engineer and my WIFI is still not up and running.

I mean like are you guys running a business or a circus here?

0
Replies (1)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply19 Sept 2022, 11:17
Official
 Good Day Milo 
We have made our core engineer aware of the issue at hand who has advised it was a electricity related problem and not a fibre issue. 
The issue has now been resolved.