POOR ACCOUNTS HANDLING AND OLDER PEOPLE ****MERS.

I am deeply saddened by the way the accounts department deals with their clients. On the 25th I made a payment of r500 because the whole of May I did not have wifi access. To my knowledge the monthly payment is R300 and the other R100 is for re-connection. I did not have a problem with that. But when I was told to pay double in order for me to resume using the wifi, I totally became dumbstruck.

How can I be expected to pay for the month of May where I never used the wifi and again pay for June which also I have not used their product. They told me the other r400 is because the invoice has gone through so for that I got billed. It is really sad cause the owner of the wifi is my mother( who is a pensioner) and gets ****med every time a reconnection takes place. This is not the first time they want money she doesn't even know for what or why she has to pay for.

For the sake of not making creating more unemployment in RSA I will not reveal the name of the lady consultant who poorly assited us. As of today I am terminating my account, they can keep the R499 I payed on Saturday, but they should know that ****ming old women out of their money is immoral.

So they can come unmount their system anytime cause Im tired of every month being a burden on me to help the ill treatment they give to my mom. So Thanks FOR NOTHING LINTEG FIBRE, AND CONGRATS ON LOSING YET ANOTHER CUSTOMER.