SD
Siziphiwe D

1 reviews | Active since Jul 2020

07 Mar 2022, 23:54

Pathetic "service" - slow, low quality, expensive and unreliable internet!

I'm literally only 7 days in using your company and it's already been such a nightmare! And pathetic "service" being provided. The internet is slow and the quality is bad and today (7th March) it was down all evening without any notice... What pathetic service is this???!!!

I flippen want to cancel my membership If you can't provide me with fast internet, good quality, and uninterrupted service. I mean, you promised me the world while joining and within these 7 days I've had the worst experience and none of my internet needs have been met...

I asked for fast, untrottled, undisturbed internet as I work from home and watch TV using internet connection. I can't work with this pathetic internet you are providing me. And its not flippen cheap; so stop making people pay for no or such bad quality service.

Best you bring someone here, at your expense, asap, to fix this! I NEED THIS SORTED ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

So disappointing and really upsetting, seriously!!! 😡😡😡😡😡

0
Replies (2)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply23 Mar 2022, 15:59
Official
Good afternoon Siziphiwe, we truly apologise for the customer experience that you have received thus far. Kindly note that we have escalated your issue to management. Please advise if your issue still persists and if so could you email us your physical address, account holders details to *** so that we can get our core engineer on the issue. 

We look forward to changing your customer experience. 
 
Kind Regards, 
The Linteg Team 
SD
Siziphiwe D's update08 Nov 2022, 18:16
Reviewer Update
Not being funny, but your services are the worst!

I don't know how many times people in my estate complain to you guys, daily, on poor service delivery!
My issues started day 1 using your services, and 8 months in (with lots of intermittent internet throughout) nothing has changed.

It's all good and well commenting on here and saying you'll solve the issue, but it would be disingenuous of me to not write this follow up message to share my experience to your potential clients...

I would NEVER recommend your services!
There has to be other service providers that are better!