PM
Popi M
1 reviews | Active since Nov 2021
15 Nov 2021, 12:42
Nonsense
What a waste of time, paying wayyy to much money but half the time line is down thier agents never seem to know anything thier technicians are doing. Thier router does not work on UPS yet they claim to have a battery to last 3 hours in case of loadshedding. Technician that came to install was absolutely rude what a load of bull. We are paying to lose our jobs
Helpful (0)
Replies (3)0
Replies (3)
Linteg Fibre (Pty) Ltd's replyOfficial
15 Nov 2021, 15:23Good afternoon Popi, apologies for any inconvenience caused. Please note that I have escalated your issue with support as well as your ISP. Your ISP will be making contact with you to get all the details and get your issue rectified.
Kind Regards,
The Linteg Team
Kind Regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's reply15 Nov 2021, 15:23
Official
Good afternoon Popi, apologies for any inconvenience caused. Please note that I have escalated your issue with support as well as your ISP. Your ISP will be making contact with you to get all the details and get your issue rectified.
Kind Regards,
The Linteg Team
Kind Regards,
The Linteg Team
PM
Popi M's updateReviewer Update
18 Nov 2021, 14:00UPDATE
They can't do anything about the Wi-Fi outages so we as customers are basically being told to deal with it. My UPS issue is now being ignored. I sent them 2 speed tests and both weren't even close to what I'm paying for. Seems like they only call to shut you up.
They can't do anything about the Wi-Fi outages so we as customers are basically being told to deal with it. My UPS issue is now being ignored. I sent them 2 speed tests and both weren't even close to what I'm paying for. Seems like they only call to shut you up.
PM
Popi M's update18 Nov 2021, 14:00
Reviewer Update
UPDATE
They can't do anything about the Wi-Fi outages so we as customers are basically being told to deal with it. My UPS issue is now being ignored. I sent them 2 speed tests and both weren't even close to what I'm paying for. Seems like they only call to shut you up.
They can't do anything about the Wi-Fi outages so we as customers are basically being told to deal with it. My UPS issue is now being ignored. I sent them 2 speed tests and both weren't even close to what I'm paying for. Seems like they only call to shut you up.
Linteg Fibre (Pty) Ltd's replyOfficial
21 Nov 2021, 09:23Good Morning, apologies for this I will escalate the issue further and ensure that you get assisted. Please forward all mail trails to *** so that we can get the issue resolved.
Kind Regards,
The Linteg Team
Kind Regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's reply21 Nov 2021, 09:23
Official
Good Morning, apologies for this I will escalate the issue further and ensure that you get assisted. Please forward all mail trails to *** so that we can get the issue resolved.
Kind Regards,
The Linteg Team
Kind Regards,
The Linteg Team