No WiFi connection for the past three days

Dear Sir/Madam

I had recently made an email on your WiFi services earlier in the hour on how it has gravely affected us this weekend as we have stressful work lives that can not met with mere complaints for no apparent reason such as no WiFi. We fail to understand how this issue was no spotted for the whole weekend and was only noticed after phone calls of it rising. I am highly disappointed to be a customer of your service as this happens frequently.

I hope to get a response as soon as possible, not twenty four hours as your team had more than forty eight to handle it.

Yours sincerely Sibusiseni