LM
Linda M

1 reviews | Active since Apr 2013

19 Apr 2023, 14:14

No one is able to change my password

I just wanted to change my password and now I’m here.

This company offers the worst ever service I have ever seen.

No one seems to be interested to help. How can it take over an hour to do a simple thing like changing a password.

This company needs to be investigated something is not right there.

0
Replies (3)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply19 Apr 2023, 14:55
Official
Good day Linda

We are sorry to hear of your less than satisfactory experience. The matter has been escalated to our customer support team and they will get in touch with you shortly. 

LM
Linda M's update19 Apr 2023, 15:06
Reviewer Update
Sure, I am sure shortly means sometime next week judging by previous experience.
LM
Linda M's update19 Apr 2023, 17:58
Reviewer Update
Now it's the end of the day and they still have changed the password.

They can't even login to their own infrastructure yet they insist on managing it themselves.
I could have easily changed this password myself without any issues.