New Low

Outage since Sunday night: 1. Their call center is not 24 hours so if you go down in the evening you are automatically stuck till the next morning 2. When you do get into a call queue you can wait up to 18 mins in position 1 3. Brilliant new excuse from Linteg is that they sold/contracted the technical part to a company called FMAS so they can't even give you answers, they actually blame FMAS passing the buck. 4. Power goes down at their hub so batteries need to be replaced, totally understandable is SA, but why on earth would you not have back up batteries knowing the ones you just installed would last up to 8 hours? You wait for clients to complain after 8 hours, then state a technician is on his way, technician never arrives, then blame FMAS, total downtime accumulates to 24 hrs. 5. The Linteg front end staff get the brunt of the abuse from clients, their managers sit cozy in the background, they state a manager will contact you, you might have luck with Simon (who's hands are tied), if Wayne is meant to call you then good luck, still waiting!

In summary, Linteg + FMAS = Pathetic. No wonder you have 100% 1 star rating on this platform. To the general public, stay away from Linteg if FMAS services your area. To Linteg, if you want your business to survive I suggest cancelling whatever contract you have with FMAS.

Quick to take your money, quick to pass the buck, slow to supply basic connectivity. Pitty you the only provider in the area.