1 reviews | Active since May 2020
Lintege: held Hostage by poor service delivery.
Customer service doesnt exist.. I've sent multiple tickets through, that dont get resolved or picked up, then when i call them to ask whats happening, they say the ticket system had issue but has now been fixed (this is a lie, as i still have unresolved tickets)
My system drops down from 100/100mb speeds to 2mb often, and the ping on avg is around 200+ just connecting to JHB exchanges (there goes playing online games forever). The fact i still have any connection i count myself lucky. Sometimes i cant even call from watsapp its so bad.
When called they will just tell me it looks fine from there end, and then "TEST" the ping, and say it works fine. Which will be true "AT THAT MOMENT". But its up and down all day.
If you are complaining about Lintege good chance its the only option you have. Which is unfortunite based on this service. They acctualy used to work 100% when i first got them. Now its just anything goes, and the ping i get is normal.. Which it isnt.. I've had other ISPs which gave me 1ping to JHB and my buddy down the road gets that sort of PING, so dont tell me this is normal.
We apologise for the delayed response.Please provide us with your ticket numbers.
We apologise for the delayed response.Please provide us with your ticket numbers.
