Linteg worst network provider and Marinda most unprofessional customer service agent ever

Moved in 6 months ago To Erand Creek Estate (****ty management of the place but that's another story) and we are subjected to Linteg Fibre as our network provider. They provide ****py network with downtime every single week and even ****pier customer service support. I work from home and usually we don't face downtime during the week day time however today I faced the most unfortunate incident. An important client meeting (virtual) and downtime half an hour before the meeting... My eye is twitching right now I'm so mad thinking about the embarrasment...

I try to call Linteg multiple times and eventually the call goes through (you have to try at least a dozen times no exaggeration on that). Phuti answers - he assures my inner Karen that in 5 to 10 minutes it will be back up - Phuti ****. Like the rest of our country's providers (cough-Eskom-cough cough). I notify all meeting attendees about my issue and they decide to go ahead with the meeting and wait, accepting I will be a few minutes late. Dude it's 20 minutes into the meeting which I eventually said to the clients and colleagues sorry but we're going to have to postpone (I be looking like a dumbass now) I'm fuming really... I call again a dozen times and eventually my call is answered to a huge burst of laughter by Marinda - I'm shooketh and shaking at this point - I tell Marinda kindly about my situation and Phuti lying to me and as I'm still talking Marinda cuts me off in her giggly tone saying there is an issue and it will be back in half an hour - this chick you can hear is having a smacking conversation with her colleagues and I pointed it out to say that is unprofessional mannerisms for someone answering customer calls. I ask Marinda for her name and reference number to the call - Marinda tells me they don't do such but I have her name and her shift ends at 3pm I can chat to her colleague if necessary... What am I gonna do with that information Marinda? I called to get my issue sorted and I wanted your name and reference number so I can escalate your manners. Unemployment in South Africa is so high, there are thousands of people who will be more grateful for your job and will take it more seriously. Linteg is horrible and their systems are even worse. Don't waste your time guys. If a property group says these guys are your network providers ABORT MISSION!! There's many other options with all new property developments popping up.

Stay away from Linteg Fibre!