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Nompilo N
1 reviews | Active since Jul 2020
21 Dec 2023, 14:35
Linteg nightmare
If I could give a 0 I would. A complete nightmare- no communication, no follow up, whatsapp lines aren't attended to. Always an excuse time after time.
Helpful (0)
Replies (6)0
Replies (6)
Linteg Fibre (Pty) Ltd's replyOfficial
22 Dec 2023, 08:48Good day Nompilo.
How can we assist?
How can we assist?
Linteg Fibre (Pty) Ltd's reply22 Dec 2023, 08:48
Official
Good day Nompilo.
How can we assist?
How can we assist?
NN
Nompilo N's updateReviewer Update
22 Dec 2023, 08:55Tickets 125387, 125388 and 125393
And now I am being told that there are no technicians available today I must wait for tomorrow. After all my follow up emails and calls in which I have not received any communication from the service provider/ technician. We have been waiting the whole day for someone to come in and now suddenly there is no one available.
We are very disappointed in the service we are receiving. No updates, nothing. I am spending my time, airtime and data to track down the query progress. There are three tickets on the system allocated to different technicians so I don't understand how there is then only one technician on the ground.
I am not sure what else I am supposed to do on my side to get this resolved.
And now I am being told that there are no technicians available today I must wait for tomorrow. After all my follow up emails and calls in which I have not received any communication from the service provider/ technician. We have been waiting the whole day for someone to come in and now suddenly there is no one available.
We are very disappointed in the service we are receiving. No updates, nothing. I am spending my time, airtime and data to track down the query progress. There are three tickets on the system allocated to different technicians so I don't understand how there is then only one technician on the ground.
I am not sure what else I am supposed to do on my side to get this resolved.
NN
Nompilo N's update22 Dec 2023, 08:55
Reviewer Update
Tickets 125387, 125388 and 125393
And now I am being told that there are no technicians available today I must wait for tomorrow. After all my follow up emails and calls in which I have not received any communication from the service provider/ technician. We have been waiting the whole day for someone to come in and now suddenly there is no one available.
We are very disappointed in the service we are receiving. No updates, nothing. I am spending my time, airtime and data to track down the query progress. There are three tickets on the system allocated to different technicians so I don't understand how there is then only one technician on the ground.
I am not sure what else I am supposed to do on my side to get this resolved.
And now I am being told that there are no technicians available today I must wait for tomorrow. After all my follow up emails and calls in which I have not received any communication from the service provider/ technician. We have been waiting the whole day for someone to come in and now suddenly there is no one available.
We are very disappointed in the service we are receiving. No updates, nothing. I am spending my time, airtime and data to track down the query progress. There are three tickets on the system allocated to different technicians so I don't understand how there is then only one technician on the ground.
I am not sure what else I am supposed to do on my side to get this resolved.
Linteg Fibre (Pty) Ltd's replyOfficial
22 Dec 2023, 09:16A technician will be at your residence today. Please keep your phone close by they will call again once at the complex.
Linteg Fibre (Pty) Ltd's reply22 Dec 2023, 09:16
Official
A technician will be at your residence today. Please keep your phone close by they will call again once at the complex.
NN
Nompilo N's updateReviewer Update
22 Dec 2023, 18:27Empty promises its 18:26, still waiting for ur beloved technician
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Nompilo N's update22 Dec 2023, 18:27
Reviewer Update
Empty promises its 18:26, still waiting for ur beloved technician
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Nompilo N's updateReviewer Update
22 Dec 2023, 19:30Still the worst service- still waiting
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Nompilo N's update22 Dec 2023, 19:30
Reviewer Update
Still the worst service- still waiting
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Nompilo N's updateReviewer Update
23 Dec 2023, 09:36The wait continues. Unbelievably the worst service provider I have ever experienced
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Nompilo N's update23 Dec 2023, 09:36
Reviewer Update
The wait continues. Unbelievably the worst service provider I have ever experienced