sS
successkanike S

1 reviews | Active since May 2016

13 Feb 2024, 07:59

Linteg holds a monopoly Fleurhof. Customers sufferring.

When it comes to the Linteg service in Fleurhof, I must assert that it is nothing short of abysmal. It's appalling that hardly a week passes without encountering a service outage. Linteg has the audacity to shift blame onto their backhaul provider, DFA, who themselves are far from reliable. What's truly infuriating is the complete lack of transparency regarding the causes of these outages.

Let's not mince words here: customers are paying their hard-earned money in full, expecting a service that is nothing short of top-notch. Instead, what we're receiving is utter garbage. The fact that Linteg holds a monopoly in the area only adds insult to injury. With no viable alternatives for fiber services, we are essentially held hostage by their incompetence.

It's time for Linteg to step up, take responsibility, and provide the level of service that we deserve. Anything less is simply unacceptable. We demand transparency, reliability, and accountability. It's high time they deliver on their promises or face the consequences of losing the trust and support of their customers.

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Replies (1)
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply14 Feb 2024, 16:14
Official
 
Good day Success. 

Thank you for reaching out. We apologise for the constant outages in the Fleurhof area. DFA has suffered a series of infrastructure damage caused by vandalism, causing disruptions in their network which in turn has had a negative impact on our customers experience. DFA is also the only backhaul provider in your area. 
We will continue to share updates with our customers as we receive them from the DFA team. 
We do apologise for any inconvenience this may have caused. 

https://mybroadband.co.za/news/fibre/524368-dfa-network-hit-by-surge-of-vandalism.html