Linteg has no support... This is how bad it is.
Been trying to get them to resolve a current issue where Linteg is having routing issues at Teraco and barely 20 mins later they say the issue has been resolved and closed my ticket and I'm still stilling with this routing issue with the entire area where I live as well.
Tried calling and no supervisor or manager is available to speak to me and no one can tell me in support when the issue is going to be resolved or "since it was resolved" what the issue even was. Was waiting on a transfer to the NoC supervisor for over 15mins and the call just dropped with no call back what so ever.
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Replies (1)Linteg Fibre (Pty) Ltd's replyOfficial
11 Dec 2023, 14:22Good day I see that the line is live. Are you still experiencing any issues. if so please could you advise the call centre on ***. Please copy the below into your subject line when you log a ticket. 4503 | Active | 0 | NEW00774 | DebitOrder | NewCo Fibre | Johan Jansen van Vuuren | | Gerty street 78 | Sophiatown | *** | ***
Best regards
Support
Best regards
Support
Linteg Fibre (Pty) Ltd's reply11 Dec 2023, 14:22
Official
Good day I see that the line is live. Are you still experiencing any issues. if so please could you advise the call centre on ***. Please copy the below into your subject line when you log a ticket. 4503 | Active | 0 | NEW00774 | DebitOrder | NewCo Fibre | Johan Jansen van Vuuren | | Gerty street 78 | Sophiatown | *** | ***
Best regards
Support
Best regards
Support
