JS
Johan S
1 reviews | Active since Mar 2019
08 Dec 2021, 12:08
Linteg fibre/bebroadband
I am sick and tired of of linteg Fibre and bebroadband. I am spending over half an hour to get hold of anyone.i have also created tickets twice with no feedback as yet. I did manage to speak to a technical support person in the morning and was promised I will get a call back in 15min time to hear if everything is sorted, hours later still no call. Wasting my airtime on this company. I would not recommend anyone to do business with either one of them.
Helpful (0)
Replies (6)0
Replies (6)
Linteg Fibre (Pty) Ltd's replyOfficial
08 Dec 2021, 12:20Good Afternoon Johan, we are so sorry for the experience that you have received thus far.
We have escalated your issue to the executive team so that we can get your issue rectified immediately.
You will receive a phone call shortly.
Kind Regards,
The Linteg Team
We have escalated your issue to the executive team so that we can get your issue rectified immediately.
You will receive a phone call shortly.
Kind Regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's reply08 Dec 2021, 12:20
Official
Good Afternoon Johan, we are so sorry for the experience that you have received thus far.
We have escalated your issue to the executive team so that we can get your issue rectified immediately.
You will receive a phone call shortly.
Kind Regards,
The Linteg Team
We have escalated your issue to the executive team so that we can get your issue rectified immediately.
You will receive a phone call shortly.
Kind Regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's replyOfficial
08 Dec 2021, 14:36Good day, please note that your line has is up and running from our end and we can see that there is data usage.
Kind Regards,
The Linteg Team
Kind Regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's reply08 Dec 2021, 14:36
Official
Good day, please note that your line has is up and running from our end and we can see that there is data usage.
Kind Regards,
The Linteg Team
Kind Regards,
The Linteg Team
JS
Johan S's updateReviewer Update
08 Dec 2021, 22:55Good evening, I am once again awaiting the phone call I was promised? I wish I can upload a screenshot of my current network speed. I am paying for a 20 up and 20 download meanwhile I am receiving 7 up and 17 download. Is there a secret or special number that I must phone to get hold of linteg or bebroadband. This is ridiculous and will most definitely cancelle my contract asoon as possible.
JS
Johan S's update08 Dec 2021, 22:55
Reviewer Update
Good evening, I am once again awaiting the phone call I was promised? I wish I can upload a screenshot of my current network speed. I am paying for a 20 up and 20 download meanwhile I am receiving 7 up and 17 download. Is there a secret or special number that I must phone to get hold of linteg or bebroadband. This is ridiculous and will most definitely cancelle my contract asoon as possible.
Linteg Fibre (Pty) Ltd's replyOfficial
09 Dec 2021, 15:04Good afternoon, the team tried to call you yesterday to no avail. I've asked IT to please look into your line as a matter of urgency once again especially at the time that you logged this comment so that we can get to the bottom of this issue.
Kind Regards,
The Linteg Team
Kind Regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's reply09 Dec 2021, 15:04
Official
Good afternoon, the team tried to call you yesterday to no avail. I've asked IT to please look into your line as a matter of urgency once again especially at the time that you logged this comment so that we can get to the bottom of this issue.
Kind Regards,
The Linteg Team
Kind Regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's replyOfficial
09 Dec 2021, 15:05Please can you email me the screenshots I've sent you an email you can just respond to it please.
Kind Regards,
The Linteg team
Kind Regards,
The Linteg team
Linteg Fibre (Pty) Ltd's reply09 Dec 2021, 15:05
Official
Please can you email me the screenshots I've sent you an email you can just respond to it please.
Kind Regards,
The Linteg team
Kind Regards,
The Linteg team
Linteg Fibre (Pty) Ltd's replyOfficial
10 Dec 2021, 15:40Good afternoon Johan, I trust that you are well.
Please note that a technician was dispatch out to your residence and all have been rectified your speed issue.
Have a great day further.
kind Regards,
The Linteg Team
Please note that a technician was dispatch out to your residence and all have been rectified your speed issue.
Have a great day further.
kind Regards,
The Linteg Team
Linteg Fibre (Pty) Ltd's reply10 Dec 2021, 15:40
Official
Good afternoon Johan, I trust that you are well.
Please note that a technician was dispatch out to your residence and all have been rectified your speed issue.
Have a great day further.
kind Regards,
The Linteg Team
Please note that a technician was dispatch out to your residence and all have been rectified your speed issue.
Have a great day further.
kind Regards,
The Linteg Team