Linteg Fibre worst service and money hungry *********.

Linteg is the worst fiber provider you could have. I have been with them for a year now and in the past year 2 routers broke on me, the first one somehow blocked my calling app that I use to work, and for over a month I was unable to make any calls over WIFI and they just kept telling me its a 3rd party app they cant help me, I had to pay out my ears for data that month to call from my phone and eventually it got to expensive and I wanted to cancel my service, a wonderfull man at newco fibre, Ian, got a technician to come out and swap my router, and then everything was working perfect. Only a couple of months later and my new router is faulty again, I can only stay connected on the 2.4Ghz wifi for 2min then it disconnects, this is very frustrating as you cant do anything on the wifi because it keeps reconnecting. When I asked them to sort it out I was told I need to pay R500 for a technician to come out, as if im not already paying an arm and a leg for fibre every month now I need to pay extra for them to sort out their faulty equipment. As per my contract I am "renting" the equipment from them, so why must I pay for a technician to come fix their faulty stuff? Its just very sad and unfortunate that they are the only providers for my complex, but I can assure you from the new year I will be cancelling and making alternative plans, I refuse to support *********. Lets see if losing my money every month was worth it for them rather than just fixing the the problem.