KM
Kabelo M

1 reviews | Active since Oct 2016

12 Jan 2024, 17:47

Linteg and accelerit are ****s

I have not had connectivity since Monday When i call or log a request they send me from pillar to post, they closed an open case without resolving it or providing feedback. When i call they tell me to call accelerit as the problem is theirs. When i can accelerit they then tell me to call linteg as it is not their problem and yet every month without fault i pay on time.

0
Replies (4)
KM
Kabelo M's update13 Jan 2024, 10:46
Reviewer Update
An agent by the name of Brian just keeps closing open tickets without calling or resolving the issues. A bunch os ****mers these ones
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply15 Jan 2024, 10:16
Official
Good day Kabelo. 

Thank you for reaching out. We apologise for the miscommunication between Accelerit and ourselves. 
A technician has been booked to come to your residence today. 
KM
Kabelo M's update15 Jan 2024, 11:51
Reviewer Update
Good day

Connectivity has been restored. Thank you.
Linteg Fibre (Pty) Ltd
Linteg Fibre (Pty) Ltd's reply17 Jan 2024, 09:05
Official
You're welcome.